“Win Go Club”, “WINGO”, “we”, “our” and “us” refer to the Win Go Club application and its developer, Lipan Kumar Biswal. This policy describes information practices for the app. The specific information processed can depend on the features you use and the third-party services enabled in the app.
1. Information We May Handle
Depending on the app features you use, we may collect or process the following categories of information:
Account and profile information
- Name, display name, email address or phone number that you provide.
- Account identifiers and basic profile details.
- Sign-in and authentication status.
Gameplay and transaction information
- Game activity, game history, results and preferences.
- Virtual coin balance, coin usage and related transaction records.
- Purchase verification details, such as product identifiers, transaction references and purchase status, where in-app purchases are offered.
Device and diagnostic information
- Device type, operating system and app version.
- IP address, device or advertising identifiers where made available to enabled services.
- Crash logs, diagnostics, performance information and app interaction data.
Information collected can vary according to your device settings, permissions, app version and the services integrated into the app.
2. How We Use Information
Information may be used for purposes such as:
- Creating, authenticating and managing user accounts.
- Providing game features and maintaining gameplay records.
- Recording virtual coin balances and verifying eligible purchases.
- Maintaining, troubleshooting and improving app functionality.
- Detecting suspicious activity, abuse, security incidents and fraud.
- Responding to support requests and communicating important service updates.
- Meeting applicable legal and regulatory requirements.
3. Gameplay and Virtual Coins
Win Go Club includes game features and may provide virtual coins or other in-app digital items. We may process gameplay records, virtual coin balances, coin usage and purchase-verification information to operate these features and maintain accurate account records.
Any purchase, use, restriction or other condition relating to virtual coins is subject to the terms presented in the app and the applicable platform rules. Please review the in-app information before making a purchase.
This privacy policy does not promise that virtual items have cash value, can be transferred, or can be redeemed. Their actual functionality and terms must be described accurately in the app.
4. Advertising
The app may display advertisements provided by third-party advertising services. If an advertising service is enabled, it may process information such as advertising identifiers, device information, IP address and ad interaction data to deliver ads, measure performance, prevent invalid activity or provide other advertising services.
Advertising identifiers and personalization choices may be managed through your device settings and any controls made available by the relevant advertising provider.
Third-party advertising providers have their own privacy policies. Please review the policies of the providers actually integrated into the app.
6. Data Security and Retention
We use reasonable technical and organizational measures designed to protect information against unauthorized access, loss, misuse, alteration or disclosure. No method of internet transmission or electronic storage is completely secure, so absolute security cannot be guaranteed.
Information is retained for as long as reasonably necessary for the purposes described in this policy, including providing the app, maintaining records, resolving disputes, preventing fraud and meeting legal obligations. When information is no longer needed, it should be deleted or de-identified, subject to applicable law.
7. Your Choices and Privacy Rights
Depending on the laws that apply to you, you may be able to request access to, correction of or deletion of your personal information, or raise an objection or complaint about certain processing.
You can contact us using the email address below to make a privacy request. We may need to verify your identity before responding. Some information may need to be retained where the law permits or requires it.
8. Account and Data Deletion
If you have an account in Win Go Club, you may request account deletion and deletion of associated personal information by emailing lipanservicea@gmail.com with the subject “Win Go Club – Account Deletion”. Please include enough information for us to identify your account, but do not send your password.
We will review and process valid requests within the period required by applicable law. Certain records may be retained where necessary for legal compliance, security, fraud prevention, dispute resolution or legitimate record-keeping requirements.
For the developer: If users can create accounts, provide a working account-deletion option inside the app and a publicly accessible account-deletion webpage or request route, and enter that webpage in the relevant Google Play Console field. An email address alone may not satisfy Google Play's account-deletion URL requirement.
9. Children's Privacy and Age Eligibility
Win Go Club is not designed to knowingly collect personal information from children where doing so would violate applicable law. If you believe a child has provided personal information inappropriately, contact us so that we can review the matter and take appropriate action.
The app's age eligibility, content rating and access restrictions must follow the laws and platform requirements applicable to the app and its actual game content.
10. Changes to This Privacy Policy
We may update this policy to reflect changes to the app, its features, service providers or applicable legal requirements. The updated policy will be published at this webpage with a revised “Last updated” date. Please review it periodically.
11. Contact Us
For privacy questions, requests or concerns, contact: